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The team of the cross-country skiing service is aware of its important task. Every single employee was therefore intensively prepared for the tasks ahead. In addition to the necessary first aid training to be able to act as first responders on site in case of emergencies, there was also training in the psychological field or in people management. The mixture of male and female, young and somewhat older, not only has a very positive effect within the team, but is also a big plus for the services on the trail.
The team has set itself the goal of offering all-round service directly on the trail for all guests and locals. At least four employees are therefore present on site throughout the opening hours. Constant changes of position ensure that as many cross-country skiers as possible have a contact person at their disposal.
Use of the cross-country ski trails in the Olympic region is only permitted with a valid ticket. The different types of tickets are checked daily by employees of the cross-country skiing service. In addition to various fixed positions, the checks are also carried out "on the fly".
Together with all those responsible for the operation of the trails, the team is also responsible for the signposting. Along the 245 km of cross-country ski trails, which are freshly groomed every day, there are signs at regular intervals that comply with the ÖNorm. In addition to the name of the trail, the number, the kilometre and the alpine emergency number, the basic colours blue, red and black also show the degrees of difficulty - easy, medium, difficult. Translated with www.DeepL.com/Translator (free version)
Maximum safety on the trails. During special control runs, potential danger spots are secured by the cross-country skiing service team. Particularly on routes with steeper descents, not only are appropriate signs put up, but safety nets or impact mats are also installed.
Information about the exact course of the trails, the next trails or existing closures are particularly important. A good contact person can also provide information about the nearest refreshment stop or carry maps and various checklists. Where are the nearest ticket agencies, what events are planned on the trails?
Alpine emergency number: 140; EU emergency number: 112
Alpine emergency number: Tel. 140 EU emergency number: Tel. 112 (no dialling code required; can be reached via mobile phone)